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Hazel Chaz
02-04-2005, 04:06 AM
What did you think of the Costume Repair Station? I haven't seen it mentioned in anyone's reports yet, so I thought I'd bring up the issue.

Based on what I've heard off-line, next year we'll have it open earlier (say, 9 or 10 am) and close earlier (about 9 pm, probably). The most requested items were hot glue, duct tape, safety pins, and black markers; and Maria's sewing machine got some use. We won't supply the changing areas (because it seems the restrooms are sufficient for that), and we'll institute a 30 minute time limit -- if your cosplay emergency is going to take more than 30 minutes to fix, it's something you should be doing back in your room.

And we'll add toupee tape to the kit -- not because of problems with wigs, but because a piece of toupee tape can be handy to keep certain costumes safely covering up certain parts of the body. (Ahem. Valentina had to remind a couple of women that they really ought to at least wear a g-string under there...)

Does that sound about right? Anything to add? Complaints, comments? (We'll know we've really added something significant to anime conventions when another con picks up the idea...)

Tokyo Kitty
02-04-2005, 04:37 AM
Sounds good ^_^ I thought in general that the repair station was a great idea. Closing it a bit earlier shouldn't matter too much, but opening it earlier will be better.

Michi
02-04-2005, 04:43 AM
we'll institute a 30 minute time limit -- if your cosplay emergency is going to take more than 30 minutes to fix, it's something you should be doing back in your room.

What about people without costume fixing materials in their room? o.o Not everyone thinks ahead to bring hot glue or a small sewing kit for repairs. But I guess a time limit would be a good idea if things got crowded. ^^;


(We'll know we've really added something significant to anime conventions when another con picks up the idea...)

I don't wanna put you guys down but this isn't the first time I've heard of some sort of costume repair room at a con before. ^_^;;

Hazel Chaz
02-04-2005, 12:30 PM
I don't wanna put you guys down but this isn't the first time I've heard of some sort of costume repair room at a con before. ^_^;;

That's great, actually -- tell me where, please?

And one reason for the time limit is because this is a pit stop for simple repairs -- it's not a place to finish your costume. If it's going to take two hours to hand-sew your costume together, you're in the wrong place.

lemoned
02-04-2005, 03:11 PM
(Ahem. Valentina had to remind a couple of women that they really ought to at least wear a g-string under there...)

About that. Is she the lady that was in those tight leopard pants? If so, she was EXTREMELY rude. She didn't have a badge and she walked right up to my sister and had the gall to say "I know who you're cosplaying as, but you need to go up to your room right now and change." And when my sister tried to say goodbye to me and a friend to get the room key, she interrupted AGAIN with "No, you need to go NOW. I'll escort you up there."

Now, this costume that she was wearing WASN'T AGAINST any of the decency rules. NOTHING was showing and there were many other girls in costumes far worse than my sister's and they weren't being approached. The only thing showing was an area of the outer sides of her legs and she was very careful to not show anything. When a picture wasn't being taken, she was covering herself up. And when she was taking a picture, she asked us if her panties would show before she uncovered herself.

She has wore this costume to two cons before with NO PROBLEMS whatsoever.

Your staff could have used a little more tact when approaching your guests. (She didn't even have a BADGE to show us that she was on staff) And I feel that she deserves an apology.

We (and several other friends) didn't have a good time thanks to your staff harassing us and we will not be returning next year.

Hazel Chaz
02-04-2005, 04:28 PM
Now, this costume that she was wearing WASN'T AGAINST any of the decency rules. NOTHING was showing and there were many other girls in costumes far worse than my sister's and they weren't being approached. The only thing showing was an area of the outer sides of her legs and she was very careful to not show anything. When a picture wasn't being taken, she was covering herself up. And when she was taking a picture, she asked us if her panties would show before she uncovered herself.

She has wore this costume to two cons before with NO PROBLEMS whatsoever.

What was the costume? That is, what was she wearing?

Was this on the day that I was sitting out at a table in the open? If this sort of thing happens again -- that is, you have problems with my staff -- please let me know directly so I can deal with it in a timely manner.

Misao Makimachi
02-04-2005, 04:50 PM
What was the costume? That is, what was she wearing?

Hi. Im the girl that was wearing the costume. It's an Ibuki costume from street fighter, and most of the time i was in the costume i was sitting down or covering my legs whenever i was standing, even in photos.

The thing that upset me about it was not having to change but the attitude she had when she confronted me. I would have appreciated more professional approach to this.

Hazel Chaz
02-04-2005, 05:00 PM
Hi. Im the girl that was wearing the costume. It's an Ibuki costume from street fighter, and most of the time i was in the costume i was sitting down or covering my legs whenever i was standing, even in photos.

The thing that upset me about it was not having to change but the attitude she had when she confronted me. I would have appreciated more professional approach to this.

I apologize for her brusque manner. I will speak to her before the next convention. Most of our rovers are chosen for their ability to be diplomatic as well as persuasive; she's the youngest of the bunch and may need a little seasoning (or mellowing).

Misao Makimachi
02-04-2005, 05:04 PM
I appreciate your apology, but it doesn't change the fact that it was a rather embarrassing ordeal for me.

Kokuu
02-04-2005, 05:41 PM
The costume repair station was a godsend! I was a frequent visitor, since my ghetto, quickly made Gunner Yuna belt was held together with hot glue- which didnít hold terribly well. It sure saved me the trouble from having to go up to my room to pull out the glue gun. The sewing machine was helpful too, since I had to re-make a bandana before the masquerade, though it took me a really long time to figure out how to thread the stupid thing. -_- Iím terrible with machines that arenít my own. But thank you! The costume repair station was very helpful.

Misao Makimachi- That's too bad about your costume! Surprising though, since Ibuki isn't all that scandalous of a costume. I was wearing Gunner Yuna for most of the weekend, which involves less clothes, and I didnít have any problem. And gosh, I was visiting the costume repair station every couple of hours, it seems.

Rogue Marvel
02-04-2005, 07:09 PM
I loved the costume repair station. I actually didn't think I would have to use it but I did after someone steped on my wing and its snaped off (like the 5th time -_-) I noticed the little buckle was coming lose so I want and a nice lady sewed it right up for me which made me mighty happy!

I also know the pirates sword broke before the masqurade and were able to fix it intime for the show. I mean it broke onstage again, but at lest it was fixed once before!

Eurobeat King
02-05-2005, 03:08 AM
Hehe Surprisingly, the Costume-Repair Station was the one room I didn't take a step into all weekend, but it's a good thing because some of my friends went there to take care of their costumes when "wardrobe malfunctions" may have taken place.. :)

Misao: I was there with you when that lady approached you, and her attitude & manner was definitely THE WORST display of how con-security is supposed to act when telling cosplayers to go change out of costume. A "please" or a "as soon as you can" would've been nice, but all I heard was "You need to get changed.. NOW!!" many times. I was ready to tell her "where's YOUR badge?" (since it seemed fair-play cos con-staff seemed to be doing that a lot that weekend..) and "show us your badge, and THEN she'll change" :untrust: You've worn that costume before to AX & Animagic 2004, and you didn't have any problems walking around at those cons, and at ALA you were careful to cover your backside with your arms while you were walking, while moving them forward only for posing for pictures. I think you deserve an apology from her personally for her behavior.

Firestar
02-05-2005, 03:51 AM
What did you think of the Costume Repair Station? I haven't seen it mentioned in anyone's reports yet, so I thought I'd bring up the issue.

Based on what I've heard off-line, next year we'll have it open earlier (say, 9 or 10 am) and close earlier (about 9 pm, probably). The most requested items were hot glue, duct tape, safety pins, and black markers; and Maria's sewing machine got some use. We won't supply the changing areas (because it seems the restrooms are sufficient for that), and we'll institute a 30 minute time limit -- if your cosplay emergency is going to take more than 30 minutes to fix, it's something you should be doing back in your room.

And we'll add toupee tape to the kit -- not because of problems with wigs, but because a piece of toupee tape can be handy to keep certain costumes safely covering up certain parts of the body. (Ahem. Valentina had to remind a couple of women that they really ought to at least wear a g-string under there...)

Does that sound about right? Anything to add? Complaints, comments? (We'll know we've really added something significant to anime conventions when another con picks up the idea...)

Well, if it had been opened on Sunday, I would have worn my Rikku costume. I couldnt wear it because a few small parts were missing, one of the braids got undone & the bows fell off, I could have finished in about 10 min if it was there ;-; U should keep it open all week, not tht ill be back. & also reguarding the person everyones saying was mean, i believe I saw her yelling @ someone as well (if im thinking of the right person) she was fairly rude.

--Ashley <3 :heart: :love:

Karisu-sama
02-05-2005, 05:51 AM
Re: Rude "Badge-Nazis" & "Decency Nazis" (as I've heard them described):

Hey, y'all - did you know that perhaps you ought to ask to "speak to her supervisor"? I bet it might help, especially if you spoke to the supervisor in a very polite and mature manner, as opposed to what you say is this annoying staffer's immature and rude behavior (I cannot say myself; I didn't run into her.)

Besides, there is (and probably always will be) an "After Con" Gripe Session. If you have legitimate complaints, the senior staff will try to do something about it. Attendees at Fan-run All-volunteer cons (no one, not even the chair, gets paid for this) are valued members, not people the staff thinks "So what?" about. Your voice counts. (And if YOU volunteer, you could be in that job instead and do it much better, ne?)

Please tell me you DID attend the Closing Ceremonies / Gripe Session? Because the staff really do listen and make note of problems to try to correct for the following year. These people have no desire to run a "crappy con".

And no, I am NOT ALA staff, merely an ICG Masq. judge whose services were solicited, and which I decided to donate to the con. (I don't get paid either.)

lemoned
02-07-2005, 12:36 AM
Hey, y'all - did you know that perhaps you ought to ask to "speak to her supervisor"?

This is Misao.. Not logging off of my sister's account.

When someone is yelling at me to change, the first thing to come to my mind is not to ask to "speak to her supervisor." It didn't cross my mind until later that I should have asked.


Please tell me you DID attend the Closing Ceremonies / Gripe Session? Because the staff really do listen and make note of problems to try to correct for the following year. These people have no desire to run a "crappy con".

We were only there for one day. So, no, we were unable to attend the gripe session. We checked out of our hotel room Sunday morning and then left.

Jaina Solo
02-07-2005, 01:15 AM
Please tell me you DID attend the Closing Ceremonies / Gripe Session? Because the staff really do listen and make note of problems to try to correct for the following year. These people have no desire to run a "crappy con".
Having that question-and-comment "gripe session" at closing ceremonies was very much appreciated here. It seemed that Chaz was really open to ideas to make the con better, and I didn't remember any complaints from the audience during closing ceremonies.

It really does suck that that happened to you, Misao. On a few occasions, I got the sense of a little uptightness from some of the staff, but I understood completely--#1, they probably were working off of 3 hours sleep. #2, groundrules had to be laid, and they were reeeeeaally checking if people had their badges. This wasn't going to be a slack-off Con where people weren't going to be checked, because frankly, if it was, that would really suck for the people who paid $30 for registration. I mean, if I paid money to go to a dance, and someone else didn't and got into the same dance, who got the short end of the stick? Sure, it was a little frustrating to have someone come up to me EVERYTIME I didn't have my badge with me (my badge was on my bag, and my bag was being held by my boyfriend, LoL), but that's my bad. I've learned a good lesson, and that's to have your dang badge on you 24/7! In one instance, some woman asked me where my badge was, and slightly frustrated, I grumbled over to get my badge, though I was clearly registered because I was in full-cosplay. And then, I returned to the woman so that she could check my badge, and she was like, "Thank you for having your badge on you so I can give you a hall-cosplay award." I proceeded to apologize and thank her over and over in humility. I will never gripe about someone asking to see my badge again. XD

As for the Costume Repair Station--best thing ever. We needed to throw together a prop for our skit, though we had no idea how to go about it, and the crafty little people in the costume repair station had us in and out with our finished prop in 5 minutes. Those people can really brainstorm! Definitely a must for next year. Though, having the repair station open till 1 am probably isn't necessary, only because most people are out of their costumes before the dance starts.

I understand that when something bad happens to you, it really sucks. But truly, that woman must've been one of only a handful of rude staff. I was there from Thursday night to Sunday evening, and every staff member I met was helpful and friendly (if only a bit fried, LoL). I was really impressed because only a few volunteers were able to manage 500+ registrees.

Hazel Chaz
02-07-2005, 02:16 AM
I was really impressed because only a few volunteers were able to manage 500+ registrees.

Yeah, Lynn Baden (my lovely wife) and Elayne Pelz (our hard-working treasurer) did a great job. I knew they would -- they've done this before. We've got a system that scales up well. We had two computers with badge label printers, and it will work just as well when we have four or six or twelve stations... it's been proven at conventions with thousands and thousands of members, so we knew it would work here.

Mistress09
02-09-2005, 07:59 AM
Wow, I didn't realize it was over 500 attendee! I had a long chat with your second in command, forgive me, I forgot his name, but he was cool to talk to. I though it was only around 400, but definitely well over the 200+ that you guys were expecting.

I've never attended a con that had such a friendly atmosphere. I think I talked to more people this con than most of the time I've spent at AX. I definitely will be returning next year. I like the idea of a con suite too, that was great!