The only thing i can do is send them an email and asking questions.
Some of the pics i seen are running all other ebay like that white uniform school boy outfit. and those sandals im pretty sure i seen them in another commissioners webpage.
2015 Cosplays: (Red for my Bro, Blue for Myself)
Next Con: Anime Matsuri 2016
Elsword-Ara Haan (Sakram Devanam)& Raven (Weapon Taker)
Elsword-Ciel (Dreadlord) & Ciel (Royal Guard)