[evaunit01berser]

the customer did not get a product, the customer was unsatisfied with your work, if both those conditions where met, your to give them a FULL refund..otherwise your terms are a scam

yes she has every right to post a review.

that wig is horrible, along with the temari wig. my best advice to you ghost is to keep your mouth shut for this one, because going on the defensive for this case is the last thing you want to do

edit: actually i just read your policies page, most unfriendly customer service trap i have ever seen in my entire life.
those terms do equate to a scam. A F minus is not enough...i will give you the lowest grade possible..a F minus minus!