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Unread 05-26-2009, 08:52 AM   #1294
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Join Date: Mar 2009
Posts: 23
Name of Merchant: andy200599
Website: contacted through ad on coscom that is no longer up.
Item purchased: Gene Starwind full costume
Links to picture(s) of your received item: I was supposed to get it May 15th, still haven't received it, not sure if I ever will.
Timeline (how long your order took to process): Contacted them in Feb 09, paid them in Mar 09, nothing has happened since. I was told my costume was finished and sent, but obviously not.
Describe your Experience. Pros, Cons, Comments: Initially this person responded quickly and was very helpful and I received a great price compared to other quotes I had received. Once they got their money, I barely got any response. I needed my costume by May 15th and I was told it was sent the week before. It is now the 26th, my con is over, and I STILL don't have a costume and I'm not sure if it was even sent. I sent an email over a week ago asking for a refund and sent them a paypal request, and I have yet to even get an email back with a reason/excuse as to why I didn't the costume or anything. I feel like an idiot because I'm probably screwed out of my money.
Final Grade: F

I will edit if I happen to get my money or the costume in the future.
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