Just to throw in my two cents: A friend of mine ordered a Sebastian cosplay from there (Black Butler) and its beautiful. I don't know the details, but she told me she ordered it from them. And it looks like the pictures. I can't say anything about shipping times, since she did order it before i met her (and got it before i met her). But it does look nice.
One button has popped off since then, i think. Thats about it.