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Unread 05-18-2011, 12:11 PM   #2067
Rock-e
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Join Date: Apr 2008
Posts: 439
Name of Merchant Dani's Cosplay Supplies
Website www.cosplaysupplies.com
Item purchased (please include quantity) 1 Men's Rockstar Wig, http://www.cosplaysupplies.com/store.php?p=CW-Y527BN
Links to picture(s) of your received item http://imageshack.us/photo/my-images...518125910.jpg/
Timeline (how long your order took to process) one day
Describe your Experience. Pros, Cons, Comments.

Pros: Allows pickup of the item if you are willing to get there! Very responsive to my questions and concerns. I called to confirm information on the wig and when I could get it, and had a brief email exchange after the order was put in regarding when I could come pick it up. At Islington and Queensway in Toronto it's easily found. Offering a pickup option can potentially save money for some if you are in the area.

Cons: The wig is a touch darker than I expected. I'm fine with this, but for future buyers who may want different colours it might be worth emailing them and asking for an actual picture of the item. I would prefer to have a website use https when inputting shipping/buyer information. I don't like the "fee" they use for padding the order to a minimum amount.

Comments: Redirects to external sites for CC info. A "review" option in the checkout process allows you to send to order in without being charged; I used this to get the shipping costs waived as I was going to pick it up. Actually having the address of the place would be helpful in determining if it is actually worth driving to get your order.

Final Grade: A few nitpicks overall; but the service was good. B+.
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