I'm sorry that happened to you too. I hope you may be able to return them but I have had terrible luck with their customer service. I ordered from candylens.com and was really pleased. I did use FedEx though to make damn sure I got my package. They'll also send you a free cute contact lens case and personal written message.
Plans for AnimeFest 2011
Sho Minamimoto-The World Ends with You