You should have read the reviews about them before ordering. They are a terrible company. Here's a rule: If it is to good to be true, it probably is.
Thanks for posting this review. I wish people would read the reviews before buying. These companies are still around because people keep 'trying' them... and then they get scammed or get really crappy items.
Nobody sucks the life from my penguins except me! And polar bears, but that's just nature...