I was glad that IRT were manning the Hyatt elevators this year. I got stuck in one a few years back and had a panic attack, so it was nice to see them trying to prevent the jammed elevators.
There was one overly rude 'staff' member, Chad Adams. He was just flat out ignorant and I don't think his behavior was appropriate at all.
I've murdered half the town, left you love notes on their headstones. I'll fill the graveyards until I have you..