The main reason I attend Otakon is to hang out with all my friends. Because we all live fairly far from each other, we only really get to see one another one or two times a year. The con provides us with more than enough entertainment, and seeing all these wonderful cosplays is an added bonus. The crowd generates such a positive and friendly environment. This past Otakon, I was walking to the bathroom and an Ash cosplayer jumped from the wall, thew down his pokeball and challenged me to a battle. Where else could that happen?
The staff though, leaves little to be desired. I've had all too many run ins with snarky staff members. I suppose I can understand where they're coming from (dealing with rude cos members, being asked repeatedly the same question), but why would you volunteer if you don't want to put up with that? ._.