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Unread 12-08-2012, 07:35 PM   #60705
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Join Date: Apr 2011
Posts: 9,871
Originally Posted by LoliLovely View Post
I am a strong woman...I dealt with a customer screaming at me because she ordered something ONLINE and said that it was MY FAULT for sending her a broken toy. Plot twist, it wasn't broken, it just needed batteries.]

Guys, I smiled and spoke calmly the whole time...
That actually happens outside of sitcoms?

Also: Finally, a article that I agree with every point of!
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