Sorry to hear that you had a bad experience with them, Hydraskylar.
Like Ichigo, though, I found that they were wonderful on a more recent transaction. I bought my hoop from them in spring 2012. The produce got to me quickly, and it worked wonderfully!
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- Suzuha Amane (Steins;Gate): 95% (Final Details) Katsucon 2015
- Magic Armor Link (LoZ: Twilight Princess): 22% (Patterning) Katsucon 2015
- Human Beatrice (Over the Garden Wall): 29% (Sewing) Katsucon 2015
- Emperor Lelouch (Code Geass): 2% (Planning) Spring 2015