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Unread 01-15-2013, 10:55 PM   #4
Not Jackie Chan
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Join Date: Apr 2002
Posts: 7,967
We've been really proactive on the email side of things for some time now, in an effort to improve our overall customer service. If you have any questions you can send an email and someone will usually get back to you quickly depending on the time of day. I also usually jump in at night and on weekends and make sure there aren't any other emails that can be handled outside of regular hours.

If you have any specific concerns, feel free to PM me and I can help you out.
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