Help! Store withholding my contact prescription!
Edit: A friend of mine informed me that they do have to know what brand I want to give me the prescription? I'm going to ask for regular, bi weekly contacts and hopefully they'll give it to me then.
As background I've never had an eye exam or any problems before this.
Let me start out by saying I feel like a total sucker here.
I went to this store called SEE to get a prescription for contact lenses. I'll skip the b.s. with pricing and insurance I already had to go through; basically I got checked out by a doctor but had to wait a few days for them to charge me, and it wasn't covered by insurance after all (but one of their OTHER locations would take it? What does that even mean?)
I told them from the start I wanted colored contacts for cosmetic purposes, and they had no idea when I mentioned circle lenses which is fine, I realize they're illegal here. What they DID say is that they would be very expensive. I already knew going in to this I didn't want to order through them, I just wanted my prescription to order on my own.
However just an hour ago I went in after being assured they would have my prescription waiting - mind you they KNEW I was coming and I walked in single digit temperatures to get there - only to come in for them to say "oh sorry the doc just left, and we can't give you your prescription until you tell us what kind of contacts you are looking for exactly," because of "steepness" he said and that they were so sorry they didn't call.
I don't understand, am I missing something that they just can't give me my prescription? My eye sight is not bad at all, and if anything I only have a very slight astigmatism in one eye and it doesn't effect my vision much at all. And especially after all of this nonsense I've felt like I have spent enough money there, I wouldn't want to order through them anyways.
If I just tell them I want ordinary, simple, soft, biweekly contacts would they then give me a prescription that would work to order colored contacts with? What if I told them I wanted to order through 1 800 contacts or walmart because I've already spent $94 with them for just the exam alone as another friend of mine said she does? Really I want to order from pinkyparadise and I wanted to order like, yesterday!
To make matters worse, they don't have a voicemail or email for me to leave an angry message, just a fax address, nor even any reviews in this location, if you can believe it!
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Last edited by a n g e l i n a : 01-31-2013 at 11:10 PM.