Commissioner issues & troubles
This will be pretty detailed and long so...
[WARNING: RANT AHEAD]
I've been very frustrated lately because of this commissioner who is avoiding to communicate back to me. I had her commission a costume back in September. We talked it out and I told her my deadline is by the end of March. She told me she could work on it starting January. Great, I was okay with that since she said it was enough time. So I paid her half the price in September, $125. The total cost was $250.
Anyways, I contact her again in January and she said she can't start it until February because of other commissions but she promised me she could finish it by my deadline. I tell her okay. Contact her again in February and she said it has to be the end of February but she'll work very hard to finish. Alright, I'm patient so I wait again. I contact her again at the end of Feb and now, she finally starts it. The first week and maybe a half, she sent me around 3-4 work in progress pictures and I was happy with how it came along. And you know, that got me excited to see how it was turning out.
Then, she ask me if I'm okay with receiving it before March 10th and she gave me the shipping cost. Regular was $30? EMS was $50 (She's international, from Poland and I'm from the US). So of course, my deadline is the end of March, I'd have to pay $50 just to get it shipped to my house on time.
Then...that was the last e-mail I received which was March 2nd or 3rd. It's now March 26th. After that, I never received a reply from her. I've been very patient and kind and tried not to pester her. I replied to that email and haven't received a reply and she missed the "March 10th" deadline. So I send her another e-mail. Still nothing. From there, I sent her an e-mail about once every 5-7 days but stopped after 2 weeks because I was tired and I knew she'd never reply back. My e-mails only asked her how the progress of the costume was. My latest one would be today which I just told her I was tired of waiting.
By this time, I'm already missing my deadline and yes, I'm frustrated because I was looking forward to wearing it. Though this isn't my main worry. My main frustration comes from her lack of communication. Feels like I'm getting scammed.
Not to sound like a stalker, I know she is active elsewhere. I frequent another forum and I happened to see her make a post there very recently in a thread I'm subscribed to (because she had her cosplay picture as her icon).
My question is, why does she have the time to do something else but no time to bother responding back to me? Is it because you can't finish that you're avoiding me? Just be straight up about it.
My problem isn't about the money either. I know I may be out $125 because she probably won't give me a refund seeing how she's ignoring me but I just want to know why she can't give me a simple reply :<
I have to be honest, communication was difficult. I had to contact her often to see when she needed my measurements or when she would be starting my costume or the work in progress and sometimes, it'd take her a few days to a week to just reply back. I know that commissioners take this as side work and its not their top priority, but still, communication is key.
Anyways, that was a rather long rant but I wanted to be detailed and let the community know how this went and of course, I'm frustrated and need to vent this out. Also, I know of another person on here that had the same issue as me.
I'm giving her some time until after this convention is over and if there is no reply, I'm putting her name up as an unreliable and sketchy commissioner. But by now, she's already unreliable as it is.
Shingeki no Kyojin - Levi
Shingeki no Kyojin - Lolita Levi
Free! - Haruka Nanase