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Unread 07-15-2012, 10:34 AM   #1
TheCosplaya
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Profile Icon Help

hi, i keep trying to upload a picture of me as my profile icon. it's a jpeg and its 200x200 and it wont upload because the system says "it isnt a jpeg", but it is. thank you
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Unread 06-17-2013, 10:45 PM   #2
Arielea
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I'm having trouble with this as well. Brand new to the site - I resized the image, made sure it was a jpeg, clear my cookies & cache and still nothing. About to rip my hair out... someone?... please?
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Unread 06-18-2013, 02:09 PM   #3
kendraduck09
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^^I've been here for a while now and I STILL can't get anything to upload. It always says it isn't a jpeg, it's not 200x200, or it's too big. -_-
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Unread 06-19-2013, 01:15 AM   #4
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Old thread, but I know exactly what you guys are talking about..It's the reason mine is the same as it is..It refuses to change..That AND my forum avatar..Both keep saying that they aren't the right size or file or something, when I make sure to tripple check that it is..Anyone know what the actual problem is?
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Unread 06-22-2013, 12:35 AM   #5
Arielea
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Sorry for going back to an old thread but felt like it needed to get brought back on the top of pile; especially since the original post was my exact question.

Again, any help or insight would be immensely appreciated.
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Unread 06-22-2013, 12:42 AM   #6
Arielea
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Additionally, this also applies to my costume album images.
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Unread 06-29-2013, 09:48 PM   #7
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:: sitting in empty room... patiently waiting... ::
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Unread 06-29-2013, 10:02 PM   #8
Arielea
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Okay - after some digging, I figured out what my issue was thanks to a user named Yui:

"Your profile icon needs to be a perfect square and exactly 200 pixels on each side, and it sounds like your image is a rectangle. (Your image program is probably trying to scale proportionally when resizing, so the one side doesn't end up looking squashed or stretched.)
You'll either need to crop some of the image to make the format a square shape -or- add a blank area to the side of the canvas if you want to preserve the portrait format of the entire image."

Thanks Yui!
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