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Unread 11-28-2017, 01:34 AM   #8071
benignthespian
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Quote:
Originally Posted by Alyssa3467 View Post
The people whining now should've planned ahead, especially if they were the ones saying that to the people complaining about the lines to get in being too long. AX not running a Black Friday sale, or in this case, not making as many badges available at the Black Friday rate, was entirely predictable, given how few conventions have such offers. On the other hand, lines being in excess of 2 hours long was not something a reasonable person would've expected; most conventions don't exceed 90 minutes.
Even for people that did plan ahead and wait until 12AM for the Black Friday sale got screwed over because of the way the website functioned. Badges got put in carts and made "unavailable", and then sold out after about an hour and change, in which time most people didn't even have access to it. I'm just saying if they're going to run a sale it should probably be more effective than that.
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Unread 11-28-2017, 05:01 PM   #8072
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I was able to get my Black Friday ticket right at midnight but judging from the AX Twitter the available tickets sold out in about 10-15 minutes. I was already logged into Eventbrite and on the page when they went on sale. They did announce the sale tickets would be limited.
http://www.anime-expo.org/2017/11/14...tails-ax-2018/

I remember last year they were limited and sold out before the day was over, but not that fast.

We'll see how this year goes. As a photographer I spend the majority of the time outside which you don't even need a badge for. It is convenient to be able to go inside to find people or use the bathroom.
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Unread 12-27-2017, 09:52 PM   #8073
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First big news for Anime Expo 2018 is not even directly related to AX. For all Vocaloid fans, it looks like Miku Expo is coming back (This is becoming a bi-annual event all of the sudden) and it's a few days before Anime Expo on June 29 at the Microsoft Theater.
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Unread 12-29-2017, 12:21 AM   #8074
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Yeah, I saw that and funny that both events are in a week of each other, so while usually I'm going to AX...again, lol. I'm unsure about Miku Expo, lol.

But I'll plan something out.
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Unread 01-11-2018, 08:34 PM   #8075
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Well guys! It's finally up! The AX hotel block information has been released, and it seems like there are a few new hotels as well as now a "virtual waiting room" for the booking. Hopefully that makes the site run smoother.

What do you guys think???

http://www.anime-expo.org/2018/01/10...2f954-71336157
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Unread 01-12-2018, 12:39 AM   #8076
El_Duque
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Quote:
Originally Posted by Second Star Cosplay View Post
Well guys! It's finally up! The AX hotel block information has been released, and it seems like there are a few new hotels as well as now a "virtual waiting room" for the booking. Hopefully that makes the site run smoother.

What do you guys think???

http://www.anime-expo.org/2018/01/10...2f954-71336157
Hooray for Comic Con-style Housing requests!
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Unread 01-13-2018, 12:03 AM   #8077
animejunkie
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Quote:
Originally Posted by El_Duque View Post
First big news for Anime Expo 2018 is not even directly related to AX. For all Vocaloid fans, it looks like Miku Expo is coming back (This is becoming a bi-annual event all of the sudden) and it's a few days before Anime Expo on June 29 at the Microsoft Theater.
I'd love to see another Miku concert but I'll be out of town that day. Eh, I've seen Miku in concert twice though, so no big loss.

Quote:
Originally Posted by Second Star Cosplay View Post
Well guys! It's finally up! The AX hotel block information has been released, and it seems like there are a few new hotels as well as now a "virtual waiting room" for the booking. Hopefully that makes the site run smoother.

What do you guys think???

http://www.anime-expo.org/2018/01/10...2f954-71336157
I like the idea, maybe hotel booking won't be as chaotic and stressful as it has been in past years...but I'll believe that when I see it. Hopefully things actually go smooth for a change and the most stressful part of booking a room is trying to figure out a way to book a hotel room during work, lol
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Unread 01-13-2018, 04:54 PM   #8078
Alyssa3467
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Originally Posted by benignthespian View Post
Even for people that did plan ahead and wait until 12AM for the Black Friday sale got screwed over because of the way the website functioned.
I think you missed the point of my post. Some people criticized the people complaining about the lines that were long enough to watch Titanic twice and said those people should've "planned ahead"—for something that that should only take 45 minutes (or less). Many people planned for 90 minutes, and even that was on the high end of reasonable. Sitting at your computer at 23:59 and waiting to click on a link once the clock hit 00:00 is not "planning ahead;" buying your badges ahead of time is. The "Black Friday sale" price was about the same as the July (maybe August). There was no limit in July.

Quote:
Originally Posted by Second Star Cosplay View Post
Well guys! It's finally up! The AX hotel block information has been released, and it seems like there are a few new hotels as well as now a "virtual waiting room" for the booking. Hopefully that makes the site run smoother.

What do you guys think???

http://www.anime-expo.org/2018/01/10...2f954-71336157
I think they should fire the people in charge of running their web infrastructure.

Quote:
Virtual Waiting Room: This year, we will be implementing a virtual waiting room on the hotel booking site to ensure that it will not crash due to high-traffic.
It wasn't the hotel booking site that was crashing last year; it was the Anime Expo site, which they insisted on having as the only way they would distribute the URL to the hotel booking site. The people lucky enough to get the direct URL to the hotel booking site didn't have any problems.

Quote:
Please note that there is also a time limit of 15 minutes for completing your reservation on the hotel booking site. Inactivity on the site for the duration of the time limit will result in a timeout message and will require you to start the reservation process over again.
I'm not sure if that's actually new; I don't know what Passkey's policies are about how long you take during the reservation process or if it's possible for rooms to run out while you have a reservation in your shopping cart.

Quote:
New Housing Provider: ConferenceDirect is the official housing provider for Anime Expo and the only place to book rooms at the AX 2018 hotel block rates.
I saw no evidence suggesting that there were problems with CMR *or* Passkey in terms of hotel booking. Can someone enlighten me here?

Quote:
Updated AX Website Performance: Based on the performance of our new website during the Black Friday sale, as well as extensive research and testing, the AX site should have no major issues for the hotel block release.
This! This is what they needed to focus on years ago. Their website was what kept going down, and it was obvious that whatever redundancy they had with Cloudflare was not enough.
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