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Unread 01-27-2008, 01:05 AM   #1
Sonaeru
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CosplayMagic...

Yeah, the site. I'm regretting ordering my cosplay from these folks..

First of all, I've sent THREE e-mails and received no response at all from customer service.

Second, when I went to pay and my order was all said and done, NOTHING was drawn from my paypal and there is still no way to track my order.

So... yeah. I dunno. I placed my order on Thursday the 24th. It's just a costume, no accessories, and the FAQ says costume shipping takes only 7-10 days.. but is it too much to expect it to be here before the 14th? That's almost 3 weeks...

Anyone else have trouble with this seller?
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Last edited by Sonaeru : 01-27-2008 at 01:10 AM.
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Unread 01-27-2008, 01:22 AM   #2
benihime
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thats why, if i really want to order i go to qqcosplay.com
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Unread 01-27-2008, 01:27 AM   #3
Sonaeru
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Their VK costumes are butt-ugly. They didn't have Night Class uniforms either.
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(The Soldier -RED-, Team Fortress 2)

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Unread 01-27-2008, 01:32 AM   #4
Ichigo_Kurosaki
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I've ordered two items from them,and got them maybe a week later. First was Ishida's cross,and second was Orihime's hair pins.
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Unread 01-27-2008, 01:36 AM   #5
Illexxxi
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Did you look at Cosplaymagic.com recently? The same kind of VK costumes they have on qqcosplay.com is the same one they have there, it just costs more.
I do apologize that you're having problems with them. I emailed them a few days ago as well and have yet to recieve a response, but I do plan on getting a Yuki Cross Costume from them
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Unread 01-27-2008, 02:05 AM   #6
Sonaeru
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Wtf spam boards? Screw you, this WAS kind of important.. I guess someone's sucking CosplayMagic's balls.
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(Sado Yasutora, Bleach)
(Kaname Kuran, Vampire Knight)
(The Soldier -RED-, Team Fortress 2)

-also planning for Anime North-
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Unread 01-27-2008, 02:08 AM   #7
Ichigo_Kurosaki
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Nevermind.
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Costumes for 2010:
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Xerxes Break - Pandora Hearts

Will of the Abyss - Pandora Hearts

Terra - Kingdom Hearts: Birth By Sleep


Last edited by Ichigo_Kurosaki : 01-27-2008 at 02:15 AM.
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Unread 01-27-2008, 02:22 AM   #8
ITouchedYusuke
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Are you sure cosplaymagic already has premade costumes?

if nothing was drawn from your paypal then you technically didn't pay anything.

if you're having this much problems with them then you can go get a commission?

just some advice ^^;;
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Unread 01-27-2008, 02:27 AM   #9
Ichigo_Kurosaki
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CosplayMagic has premade,and then they do alterations. If the person had it altered it would take a bit longer. So I mean nothing to do but wait a little longer, and then if it doesn't come claim a dispute from PayPal.
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Xerxes Break - Pandora Hearts

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Unread 01-27-2008, 02:29 AM   #10
Sonaeru
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I just found it really weird since I received the order confirmation e-mail but nothing was taken from my bank account (which is linked to my paypal). So I'm throwing some funds on my actual paypal account just in case that's what they're waiting for.. instead of just a normal credit card auto-payment it authorizes a payment from my paypal to the company's paypal address, which I've never seen before..
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(The Soldier -RED-, Team Fortress 2)

-also planning for Anime North-

Last edited by Sonaeru : 01-27-2008 at 02:32 AM.
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Unread 01-27-2008, 03:31 AM   #11
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Hate to say it, but if nothing's been drawn from your paypal account, something didn't go through and they're definately not sending anything.

Good luck with the resend. My item took about 3 weeks to arrive and needed a little fixing, but not bad for the price.

~Ari-chan
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Unread 01-27-2008, 03:56 AM   #12
Kanira
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Quote:
Originally Posted by Sonaeru View Post
Wtf spam boards? Screw you, this WAS kind of important.. I guess someone's sucking CosplayMagic's balls.
Please don't make such crude, unneccessary assumptions. The Spam Board's title is misleading. You're not here because someone is trying to cover up for cosplay magic. If that was the case, this would have been deleted.
The Spam Board is the correct sub-forum for commissioner and retail cosplay-purchases, as opposed to wherever you originally had your thread because it's so "important."
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Unread 01-27-2008, 05:01 AM   #13
mixaka
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Ummmm.....if you're using paypal correctly, then you shouldn't be waiting for cosplaymagic to withdrawal anything from your account. You should be sending the money to them. And if you did send them money and nothing came out of your account, then something went wrong and you might want to contact paypal about the problem.

Also, you ordered your costume on Thursday. Given that cosplaymagic is probably located somewhere in Asia, it was probably Friday when they got your order and they might have closed for the weekend before getting your emails.
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Unread 01-27-2008, 02:41 PM   #14
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Quote:
Originally Posted by Sonaeru View Post
Wtf spam boards? Screw you, this WAS kind of important.. I guess someone's sucking CosplayMagic's balls.
Let me get this straight. You started a new thread to give a negative commisioner review even though there IS an active commissioner review thread and a less active commissioners to not go to thread.

Not only this but you're giving a negative review based on the fact that they haven't sent out your costume even after contacting them multiple times. Of course this would make sense to the average person because payment was never made. AND You've emailed them 3 times since THURSDAY. If they were to have started it how would you expect it to be finished in time if they're spending all their time answering emails? Not only that but you act like a rude little shit on here when says something you don't like.

I apologize if I'm a tad bit extra harsh but this hits on a topic I have had huge problems with for much longer than I've been cosplayer. That being said, for the most part this isn't the case but every now and then I come across someone who thinks just because someone has an add on a website or a sales site specifically to sell product that they automatically are a full fledge company with a staff of at least 10 to 20. When the reality is that "company" normally ends up consisting of 1 maybe 2 to 5 people.

Its that stupid attitude of just because I put down money for something, or just attention, that you are the most important thing in that commissioner's life that pisses me off. Yes when I get an order they are extremely important but the person paying me $200 for a major prop is going to be getting a bit more attention than the person ordering an $80 wig.
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Unread 01-27-2008, 03:58 PM   #15
Sonaeru
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This whole thing has me frustrated to hell. Sorry if I sound rude. I've only got 2 weeks to receive this and I can't lose any time.

Anyway, they sent me a tracking number for UPS and it's not working.

I got an e-mail saying a paypal payment was authorized and will be made, but nothing's happened yet here's proof it was made:
http://img.photobucket.com/albums/v1...Edge/payed.jpg
(duckwinner = cosplaymagic@gmail.com)
. . . buuuuut nothing's been deducted. Like I said, I have $99 pending into my paypal so maybe they're waiting for that?

And yeah lilypad, I realized that when I made my order it would have been around 5 PM on a Friday in Hong Kong. Kinda forgot that whole 13-hours-ahead-of-us thing. .____.;
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-also planning for Anime North-

Last edited by Sonaeru : 01-27-2008 at 04:15 PM.
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