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Unread 10-09-2014, 05:24 PM   #1
Ninja for Hire
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Join Date: Jul 2005
Posts: 947
Thumbs up PayPal Policy Update

I just got this e-mail from PayPal this morning, and I'm guessing that any of you who use PayPal got it as well, but in case you haven't seen it, it has some updates that are sadly too late for long-past cases but may help in the future.

PayPal says:

• We're increasing the time for buyers to file merchandise disputes (Item Not Received and Significantly Not as Described) from 45 days to 180 days.
• We're extending buyer protection to include item not received claims for custom made products.
• Because PayPal Seller Protection and Buyer Protection policies may vary from country to country, we're adding language to clarify which country's policy applies when a seller makes a sale to a buyer outside of the U.S.
After reading about so many of you being scammed and cheated by both scammers and legit commissioners with bad practices, I thought about all of you after seeing this.

Changes will take place from November 18th, 2014, but I'm not sure how this affects current disputes, or if these changes only apply to cases that come up after the date.

Anyway, I hope this helps!
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Unread 10-10-2014, 06:23 PM   #2
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Thanks for sharing! That's super great news, wow (it's like they read this thread). 180 days is such an improvement, I'm sure it'll save a lot of people from being scammed
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Unread 10-10-2014, 07:56 PM   #3
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Wow! this is great! I know I could use it on my current case, but if it isn't in affect yet, it's nice that they're doing it! This is hugely helpful.

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Unread 10-14-2014, 12:56 AM   #4
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OMG THANK THE HEAVENS (actually, thank paypal, but whatever lol)!!
This is amazing and I'm so happy
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Unread 10-16-2014, 01:01 PM   #5
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Awesome! Thanks for letting us know. I haven't been checking my emails at all. xD
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