I just got this e-mail from PayPal this morning, and I'm guessing that any of you who use PayPal got it as well, but in case you haven't seen it, it has some updates that are sadly too late for long-past cases but may help in the future.
• We're increasing the time for buyers to file merchandise disputes (Item Not Received and Significantly Not as Described) from 45 days to 180 days.
• We're extending buyer protection to include item not received claims for custom made products.
• Because PayPal Seller Protection and Buyer Protection policies may vary from country to country, we're adding language to clarify which country's policy applies when a seller makes a sale to a buyer outside of the U.S.
After reading about so many of you being scammed and cheated by both scammers and legit commissioners with bad practices, I thought about all of you after seeing this.
Changes will take place from November 18th, 2014
, but I'm not sure how this affects current disputes, or if these changes only apply to cases that come up after the date.
Anyway, I hope this helps!