Originally Posted by paigasaurus
A friend of mine bought wigs from them and loved them
well it's great that your friend had a good experience, I bought a wig from that place well. (It's just ok) like I said, if they don't mess up on the size or ship you the wrong object, then everything is fine.
It's when they DO mess up, such as sending people the wrong item or sizing it weirdly then it's a nightmare to deal with. Because they will DENY any fault whatsoever, and will not do anything unless you badger them to.So even though it's their fault that they send you the wrong item, they will make YOU pay for the return shipping for it.