Go Back   Cosplay.com > Off-Topic Chat > General Off-Topic Forum

Reply
Thread Tools Rate Thread
Unread 04-10-2014, 11:40 PM   #1
Ose_93
is under your bed
 
Ose_93's Avatar
 
Join Date: Apr 2013
Posts: 149
No reply from seller

I bought something from a member on the 16th of March and haven't heard from her since. I tried sending her a message here, but she didn't respond. I just sent her an email to her PayPal address and am going to wait and see if she responds to that.

I understand that it can take a while sometimes to send things out because people can be busy... But she said she was going to send it soon when I sent the payment and it's been almost four weeks.

What's the limit for a PayPal complaint? I want to give her the benefit of the doubt if she gets back to me, but I don't want to lose out if she doesn't or makes excuses.

I already waited too long for two other sellers and did not get payment back or the merchandise, so I'm scared that will happen again... >.<
__________________
2014 Cosplay Plans:

Anime Conji:
Kotetsu T Kaburagi

Anime Expo:
Rin Okumura
Austria

(Find a way to Y-Con)
Ose_93 is offline   Reply With Quote
 
Unread 04-10-2014, 11:51 PM   #2
Kelley
Devil of Details
 
Kelley's Avatar
 
Join Date: Apr 2009
Posts: 5,298
You need to just file the dispute. Don't let it happen again.

Yeah, "stuff happens" - I've been there - but this is like a whole damn month. At this point you should just get your money back.

However, I'm assuming this is an item that already has been made - not something being made for you - that would be a little different.

I buy a lot of stuff on-line and sometimes sell things, too. I usually get things out the next day - the longest I ever took was a week and that was when I was brand new to eBay and confused. Most people I buy from in person-to-person transactions (no eBay - like, Facebook groups and stuff) get things out the next day as well - and while I certainly don't expect them to be that quick it's just the truth that it's so overwhelmingly been the case. If it went past a week before shipping out an item that already exists I would want an update and explanation - if no response for a week I would file a dispute if they didn't give a refund of their own goodwill.

Yes, tragic events can happen suddenly in a person's life - but don't just jovially assume this about everyone to the point you have given them money and gotten nothing. If this is truly a tragic happening than having a Paypal dispute filed upon them will not be the end of the world.
__________________
Disclaimer : This post written by a Grumpy Old Man

Actually in the pipes:
- Remaking Ser Loras doublet.
- Luke Skywalker, A New Hope
- Wind Waker starter costume in swim material
Eventually: Paul from Dune, Faramir, Harry Sullivan
Kelley is offline   Reply With Quote
Unread 04-11-2014, 03:37 PM   #3
ThakYuki
Kittysaurus Rex!
 
ThakYuki's Avatar
 
Join Date: Aug 2008
Posts: 1,393
You have 45 days from payment date to file a dispute. When you open a dispute, DO NOT CLOSE IT just because the seller asks you to. Close it after you receive the item.
__________________
Every time I open the fridge, the hole in my jello glares at me.

Thank you for completely removing my signature without emailing me that it was too long.
ThakYuki is offline   Reply With Quote
Unread 04-13-2014, 08:05 PM   #4
Ose_93
is under your bed
 
Ose_93's Avatar
 
Join Date: Apr 2013
Posts: 149
You're right, Kelley. It was a coat she already had on hand, so it really should have gone here already. She still hasn't responded to my email, so I went ahead and filed the dispute.

@ThakYuki: Thanks for the advice. I won't close it until I receive my item.
__________________
2014 Cosplay Plans:

Anime Conji:
Kotetsu T Kaburagi

Anime Expo:
Rin Okumura
Austria

(Find a way to Y-Con)
Ose_93 is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 03:31 AM.


Copyright 2002-2013 Cosplay.com, LLC. All Rights Reserved.
All comments and posts in our forums are the opinion of the respective poster.