You need to just file the dispute. Don't let it happen again.
Yeah, "stuff happens" - I've been there - but this is like a whole damn month. At this point you should just get your money back.
However, I'm assuming this is an item that already has been made - not something being made for you - that would be a little different.
I buy a lot of stuff on-line and sometimes sell things, too. I usually get things out the next day - the longest I ever took was a week and that was when I was brand new to eBay and confused. Most people I buy from in person-to-person transactions (no eBay - like, Facebook groups and stuff) get things out the next day as well - and while I certainly don't expect them to be that quick it's just the truth that it's so overwhelmingly been the case. If it went past a week before shipping out an item that already exists I would want an update and explanation - if no response for a week I would file a dispute if they didn't give a refund of their own goodwill.
Yes, tragic events can happen suddenly in a person's life - but don't just jovially assume this about everyone to the point you have given them money and gotten nothing. If this is truly a tragic happening than having a Paypal dispute filed upon them will not be the end of the world.
Disclaimer : This post written by a Grumpy Old Man
Actually in the pipes:
- Remaking Ser Loras doublet.
- Luke Skywalker, A New Hope
- Wind Waker starter costume in swim material
Eventually: Paul from Dune, Faramir, Harry Sullivan