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Unread 06-27-2012, 01:03 PM   #886
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Hoho! I was also in that line. You forgot the part where they made us wait 1 hour past the scheduled autograph time only to tell us to come back tomorrow! The next day the line was even crazier! Nothing like waiting a combined 8 hours for nothing!

Wow...You were in that line too? Yup...When it went past one hour after the scheduled autograph time, we were all like..Isn't the autograph supposed to start already? I asked one of the AX staffer, who walking on the sidelines a few times after the hour had passed, and the answer that I got every time was, "They aren't here yet."

Yeah, when they announced it the second time, I didn't try for it again after being burned. (Literally)

Last edited by Hakaider : 06-27-2012 at 01:09 PM.
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Unread 06-27-2012, 01:04 PM   #887
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As much as I love getting autographs, getting them at AX is... horrendous. In 2009 I even had a priority ticket for Morning Musume, and I still didn't get their autographs. Last year with the raffle, I ended up being ineligible because I had an industry badge that didn't specify my name. One of my biggest problems I've had with this convention is not explaining how exactly autographs are going to work beforehand (on the website) nor at the actual convention (in the program guide and at the panels themselves). I've also had trouble when asking staff/volunteers there because they either do not know the answer, or I get a really snooty reply that doesn't make matters any easier. I've gotten to the point where it is not really worth the hassle.
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Unread 06-27-2012, 01:28 PM   #888
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Wow...You were in that line too? Yup...When it went past one hour after the scheduled autograph time, we were all like..Isn't the autograph supposed to start already? I asked one of the AX staffer, who walking on the sidelines a few times after the hour had passed, and the answer that I got every time was, "They aren't here yet."

Yeah, when they announced it the second time, I didn't try for it again after being burned. (Literally)
I was able to get an autograph on the 2nd day, but it definitely didnt look like they did 300. Keep in mind I only saw part of it, but I think they only gave out 50 autographs to people in line. The 2nd day started late and they let ppl in front who had "guaranteed autograph passes" that were given out at the bandai booth literally 30min before the scheduled signing time. I believe it was 50 "guaranteed autographs" and 50 autographs to the people in line. Thats it!

Your were only allowed to have a poster they provided to be signed, nothing else (which sucks). We were also told not to talk to them, but they spoke to me so I guess thats one way to get around the rule.
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Unread 06-27-2012, 02:24 PM   #889
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Just chiming in agreeing on how bad the Morning Musume autographs were handled.

AX staff/volunteers mangled the lines at the JapanFiles booth. There were several lines spiraling around that and the neighboring booth because there were 3 points of purchase for different goods/merchandise. If I remember correctly there was one line for MM shirts/posters/photos/concert merchandise, one line for MM and Hangry & Angry CD's, and one other line for JapanFiles merchandise for other non-Hello!Project music. AX personnel tried to re-arrange the lines and stuck the line I was in to the end of another line. They ran out of autograph tickets 3 people in front of me.

Autograph tickets from the panel. They announce at the end that they'll be handing out tickets from front rows to the back, lots of angry folks. Then they are unable to tell us the correct location to be at for the autograph session. Several people including myself tried repeatedly to get an exact, confirmed location and we were told different answers from different people. Then everyone stampedes into the exhibit hall running around looking for the autograph location. I ended up at an info booth with some Japanese fans and was trying to get the info for all of us, no help there either. Eventually we find the autograph line upstairs but the line is already very long. I wait in line and eventually make it into the waiting room, and then the session ends early when there's about 10 people in front of me.

I luckily managed to get autographs from the second AX-run session. But I wish there would've been some more supervision as one particular loud and annoying guy in line was verbally harassing, laughing at, and yelling down from the walkway area at Japanese fans that didn't have priority tickets and couldn't get line. They weren't very happy with the AX handling of everything.

Line handling at the final JapanFiles session in the exhibit hall. The typical "NO LINING UP IN ADVANCE" and "NO CROWDS, IT'S A FIRE HAZARD" type of stuff. Lots of fans angry at being pushed around and dispersed only to have their spots in line taken by someone else.
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Unread 06-27-2012, 02:45 PM   #890
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I was able to get an autograph on the 2nd day, but it definitely didnt look like they did 300. Keep in mind I only saw part of it, but I think they only gave out 50 autographs to people in line. The 2nd day started late and they let ppl in front who had "guaranteed autograph passes" that were given out at the bandai booth literally 30min before the scheduled signing time. I believe it was 50 "guaranteed autographs" and 50 autographs to the people in line. Thats it!

Your were only allowed to have a poster they provided to be signed, nothing else (which sucks). We were also told not to talk to them, but they spoke to me so I guess thats one way to get around the rule.
What? They only opened it to 100 people? Wow...Good thing I didn't stand in line for the 2nd time.

Yeah, we were told not to talk to them too, or even say "Thank you" to them for the signing.



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Line handling at the final JapanFiles session in the exhibit hall. The typical "NO LINING UP IN ADVANCE" and "NO CROWDS, IT'S A FIRE HAZARD" type of stuff. Lots of fans angry at being pushed around and dispersed only to have their spots in line taken by someone else.
That reminds me of that time when a friend of mine was vacationing at AX, (He works for the Fire Department) and he was told by a overzealous AX staffer that he was blocking & creating a "Fire Hazard". My friend left because he didn't want to cause a scene, and he was like.."Who the hell is this kid, telling me what my job is? I do this for a living!"




On things of a different note...

Maybe they could use this classic Dragon Con video for the "Bad Jokes By The CEO" panel.

http://www.youtube.com/watch?v=Odzth...feature=relmfu

Last edited by Hakaider : 06-27-2012 at 03:00 PM.
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Unread 06-27-2012, 03:26 PM   #891
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Apparently, someone had made that last minute decision, but noone came out & took any real responsibility for that decision. There was a lot of finger pointing after the con ended, as to who had made that decision, but we never got a real answer as to who had made that last minute decision. (I heard conflicting reports that it was AX staffer, and the other story that it was the seiyuu's manager's decision.)
Sorry you never got a real answer back then. I can tell you it was the GoH managment's decision. Staff just typically gets the fun job of breaking the bad news to attendees. I was manager of the department overseeing autographs in '07, so I can tell you for a fact that it was never my call.

As a general rule, here's how it works at AX (or at least how used to work):
  • The convention controls the broad admission policy and the GoH management controls the session policy.
  • That means the convention has power over what happens leading up to the door. They get to determine if tickets have priority, how you get tickets (attend panel, raffle at panel, buy from ticket booth, etc).
  • That also means the GoH management team has power over what happens once you're inside the room. How many people will they sign for? (We can let you in the door, but we can't make them sign your stuff). Are photos okay? If yes, are they of the guest only, or is with the guest as well? Handshakes? Personalization? Recordings? (typically English VAs only, obv) What will they sign? Anything? Just their own merch? Just merch from the latest thing they worked on? Only merch you buy on the spot? Sketches? For everyone, or just the first X people?
  • There are certainly exceptions to this. For example, during the SOS Brigade autographs, a certain number of people that went to their booth and bought something (first 30 to buy a CD, I think) were given priority over all others. Staff didn't find out about this until people started showing up saying that people at the booth promised them autographs.
  • Any signing outside of the officially scheduled ones is typically an exception. The Morning Musume deal in the Exhibit Hall was largely out of our control, and we just had to do what we could to keep it from being pure chaos.

I realize that the signing process often doesn't take place in a physically distinct room, but I think the metaphor makes it easier to remember who makes the call on what.
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Unread 06-27-2012, 03:46 PM   #892
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Sorry you never got a real answer back then. I can tell you it was the GoH managment's decision. Staff just typically gets the fun job of breaking the bad news to attendees. I was manager of the department overseeing autographs in '07, so I can tell you for a fact that it was never my call.

Thank you for finally answering that question. I sure wish someone answered that question back in 2007. After spending hours in the hot sun, I can tell you that the attendees were not happy with what had happened back then, and they couldn't get a straight answer. (I think they would have appreciated it, and understand the last minute situation more if they had gotten an answer back in 2007.)

Last edited by Hakaider : 06-27-2012 at 03:49 PM.
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Unread 06-27-2012, 06:22 PM   #893
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Mmm, I figured it had something to do with the Guest of Honor's managements. AX's staff is often the scapegoat for a lot of rage but... it's kind of expected considering all of this happens within AX.
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Unread 06-27-2012, 06:45 PM   #894
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Let me fill you in on the Morning Musume situation as it was actually terrible for many many MM fans.
Indeed, I remember that. I remember being extremely lost and confused too. It was only by a huge stroke of luck that I ended up following some people after the panel that looked like they knew where they were going, and happened to come across the escalator that took you to the autograph rooms. I got autographs from the girls, but I felt really terrible about the other fans who didn't make it because of confusion about location/time/number of autographs given.

Thanks for that answer, ElCapitan. I also ended up in that line for SOS Brigade (got suckered into waiting both days), and it's always been a question in the back of my mind.

Generally for me, I only go after autographs if I really really like the GoH, or if there's no line, like in 2008 with Masamitsu Hidaka.
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Unread 06-27-2012, 07:52 PM   #895
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I still don't believe in 2010 that the GoH's management staff stated that their clients' autograph session was a first come first serve basis. Yuu Asakawa was the only GoH I believe that did priority tickets while everyone else had their fans do a marathon from one of the LACC to the other. In the process I didn't get AKB48's autograph both times after their concert and after their panel and I almost knocked people out on the way over there. It was terrible! I was also one of the last people to get Eri Kitamura and Yuu Horei's autograph because I decided to wait in the autograph area but we were kept at bay by annoying AX Staff (This was the time when a volunteer decided to give me the finger when I was recording the conversation between a Staffer and attendee). Luckily their management staff gave 5 extra minutes which was the whole world to me at that moment. They lost time because they gave 8 minutes instead and I was one of the last people at that time.

What was dumb on Day 4 in the open autograph session that year was when both May'n and Megumi Nakajima showed up, many people were hoping to get both autographs but unfortunately it was one or the other.
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Unread 06-27-2012, 08:06 PM   #896
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Sometimes there are very strict regulations that management has about things. :x

Though that doesn't mean that staffers/volunteers can be difficult.
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Unread 06-27-2012, 09:05 PM   #897
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Sometimes there are very strict regulations that management has about things. :x

Though that doesn't mean that staffers/volunteers can be difficult.
Well the logic of having strict regulations is that it would result in some form of organization. We seem to be treated very often with complete and utter chaos! None of the staff have no idea whats going on and its everyone for themselves!

Often times "difficult" staff/volunteers exacerbate the problem by PREVENTING the formation of well organized lines so now we have hundreds of people in a circular blob of chaos. These same staffers/volunteers then turn around and blame the fans for the chaos.

On a side note, 2011 AX staff were VERY good about keeping everything organized. I sure hope 2012 is the same. 2010 was hell on earth (rivaling AX 2007!).
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Unread 06-27-2012, 09:15 PM   #898
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I almost knocked people out on the way over there. It was terrible!
Terrible for who?

Even if there is a repeat of 2010 this year, please, everyone, be mindful of others and don't run!

I know people who were almost trampled in 2010 and just barely managed to get out of the way. Please remember, it's NOT worth the risk of serious injury to others or yourself.
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Unread 06-28-2012, 02:31 AM   #899
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On a side note, 2011 AX staff were VERY good about keeping everything organized. I sure hope 2012 is the same. 2010 was hell on earth (rivaling AX 2007!).
Agreed, all the staffers I talked to last year were extremely gracious and helpful. If they didn't know the answer, they made an attempt to find out, or redirect me to someone who did know.
I understand that no one can know everything about what's going on, but I definitely appreciate an attempt to find some information, or at least a semi-apologetic "I'm busy, but could you ask another staffer?".
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Unread 06-28-2012, 02:11 PM   #900
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Well the time is here and the time is now. I wish you all a great time.

Also, Jessica Nigri has dropped out due to a family emergency and will not be at AX. It was posted on her Facebook account.
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