I had ordered 2 outfits from these people.
The first one was Vampire Princess Miyu for A-kon. It arrived super fast, like within a week. The quality was very nice except it was not only a lot shorter than it said on the site, but it was baby blue! Her outfit is supposed to be WHITE. I ordered the XS which was exactly in my measurements and the obi wouldn't even fit around my waist.
So I told them I wanted to exchange it for the Melin from Cardcaptor Sakura. It came within 2 days. The quality was beautiful (ordered in a small this time) but not only was it huge and the sleeves were dragging on the floor feet behind me (pom pom balls at the end really? Talk about super cheap, she has bells!) But it was PINK.
They refunded me $77 back but in the amount I paid to ship the stuff back and the rest of the outfit cost I lost $130. So that was a part I was upset about. The quality is very good and the customer service is excellent, they even refunded me the agreed upon amount with they said the never got the 2nd outfit.
Over all grade= C-
I give them a barely passing because of their quality, fast shipping, and superb customer service. However, I would not rate them higher nor buy from them again because of the huge color difference in not just one but TWO outfits and the fact that I wasted $130 of my money and am a broke college student...