+

[Sharnie]

hello, I tried looking through the FAQ but I was unable to find this information. Has anyone got any idea as to how long it might take for a wig to arrive in Australia?
Thank you for your time.

[Pendant]

It's probably better to order from somewhere else. Coscom has a very patchy track record, often with wigs never being sent. Go to this thread and scroll down a bit. They list several well known and loved wig sites.

[Oniigiri_Basket]

Oh, man. I hate to say it, but you probably won't get the wig. In the US, it can take months for them to even ship the wig, let alone how long it takes to get to its destination.
You should probably find another place to get a wig.

[novaraven1]

Definitely DO NOT order from cosplay.com shopping. If there is a way for them to screw up and still keep your money they'll do it. ><;

[ShinobiXikyu]

I've never had even a slight problem in all the years I've ordered from Cosworx/Coscom, but getting a wig to Australia will take a long time from them. They don't have an expedited shipping option, so it could be as long as several months. I usually have a two or three week wait on my end, and I only live in Canada.

[2DLogic]

One more vote for looking elsewhere.

My girlfriend and I just finished up a second, attempted, purchase from Cosplay.com's Wig Store and I will never deal with them again.

After ordering two common wigs in common colors, one black and one blond, almost a month ago and never received any update to the order status, two week ago we began calling and emailing daily. Leaving voice mails to go along with the phone calls. We never got a response.
After one final email saying that if they didn't respond I would be reporting them to Paypal she checks the account to find that the order has been canceled with no notification or response to any of the emails and the money refunded to my bank account.

Worst customer service I've ever had from an "established" online retailer.