I actually ordered the wig weeks ago, but was too busy to make a proper review.
First, let me just comment on their customer service. Originally I had ordered the Casse V. Short Gray Wig Cosplay with their 5$ off coupon code during their first anniversary promo. However, the next day I received an e-mail from them saying that the the wig I ordered was out of stock and was issued a full refund. The person who emailed me was even kind enough to suggest another wig that was similar and even had it on hold for me just in case.
In the end I decided to order the Elain V. Short Red Wig Cosplay for a different character I was doing. During this time, it was the last day of the promo however I was unable to use the 5$ off coupon because I had already used it on my first order even though it was canceled. After a quick email explaining the situation, I got a reply back the very next morning with a new coupon code I could use!
This has probably been my most pleasant experience with customer service, ever!
Now on to the actual wig review.
Name of Product: Elain V. Short Red Wig
This is what arrived,
It looks EXACTLY like the stock photo. The fibers are super soft and WOW this thing is THICK
!! Seriously, even when digging into the front of the wig, I couldn't find any of the tracks! Probably one of the best wigs I've ever bought.
I also like to point out that shipping took exactly 2 weeks to arrive. The only downside to the store that I can think of is that they don't customize colors for their wigs styles.