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Unread 02-12-2013, 10:11 PM   #1
RitsukaUzumaki
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Commissioner Troubles~

[WARNING: RANT AHEAD]
So I commissioned someone back in October(end of October) and my dead line was January.
But she said she'd have it done and shipped to me by Christmas.
I got some WIP pictures around the beginning of December I think.
Here comes Christmas and I haven't heard from her for a while. I finally hear back in some time in the beginning of January that she has Finals in College and she'll have it done by the 21st of that month since (early)January was my deadline.
I got an other WIP picture, but of the stuff I've already seen and it was after I messaged them like three times with no reply for a little over a week.
So it's been another week with no reply from her.
It is now the 8th of February and there is no way I'll be able to wear the cosplay to my convention next weekend because of shipping time.(She is from Poland and I'm from The US)

I still have yet to hear from them and I'm getting very frustrated.
The cost was 120 +15 shipping.
I payed $60 upfront and now have to pay the rest at the end, but since the cost of the commission was also calculated by the deadline shouldn't the price be lowered since I had to wait much longer than I expected?

I don't know, I'm just very frustrated since within the week of not talking with me they've been able to sell an item in the marketplace and talk with their buyer... Why can't she talk with me if she can talk with someone else?
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Unread 02-12-2013, 10:21 PM   #2
RitsukaUzumaki
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If she does not reply to me by the weekend with my cosplay finished and with pictures of the cosplay I will be putting her name up and posting them as a sketchy and unreliable commissioner.

It's really very sad, because the cosplays I've seen her make for herself is very gorgeous, you can tell she puts a lot of work into them.

Everyone I've talked to said I should've done something a long time ago, but I just feel so bad when i have to get upset with someone or make them look bad to other people.
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Last edited by RitsukaUzumaki : 02-12-2013 at 10:41 PM.
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Unread 02-20-2013, 04:58 PM   #3
detenten
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That sucks. I think you should certainly try to negotiate on price since she missed the agreed-upon deadline. Sounds like you are being very polite about everything, which is important, even if you've been wronged.
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Unread 02-21-2013, 07:11 PM   #4
RitsukaUzumaki
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Thanks. I try to be, but I'm getting really stressed out.


So they finally got back to me four days ago and again I'm waiting on a reply, but this is what they had to say:
"Hi, sorry - i was out of home for a week... anyway - i already sent you pictures with finished costume, i'm just waiting for the final payment. I guess we misunderstand~"

but the picture they sent me was this: http://s1150.beta.photobucket.com/us...tml?sort=3&o=0

ummm.. Well that's not the full cosplay and in the same message as the picture, they asked what kinda or material to make the leg bandages out of, obviously meaning the cosplay wasn't finished.

So here I am again waiting for a reply.. -.-'
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Madara(undicided), Naruto(shippuden), Menma,
and Abigail "Misty" Briarton.
Possible 2014 cosplays: Scootaloo
Commissions I'm waiting on: Secret 2014 cosplay.

Youtube:
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DeviantART:
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Unread 02-21-2013, 07:13 PM   #5
RitsukaUzumaki
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oh what really irritated me was that she'd leave for a week and not tell me first. I told them it was unprofessional of her and to let me know when she decides to up and leave somewhere.
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2014 Cosplay Plans:
Madara(undicided), Naruto(shippuden), Menma,
and Abigail "Misty" Briarton.
Possible 2014 cosplays: Scootaloo
Commissions I'm waiting on: Secret 2014 cosplay.

Youtube:
http://www.youtube.com/user/phantomleafpro
DeviantART:
http://ritsukauzumaki.deviantart.com/
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Unread 02-21-2013, 07:35 PM   #6
CapsuleCorp
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On the one hand, a commissioner is not obligated to tell you what their schedule is. Even as a legally licensed business I don't tell my customers which days I go fabric shopping and when I have to leave town in order to do so.

That said...with this many problems and being so far past your deadline, I would honestly just tell this person that you would like your money back and shop elsewhere. Being months overdue is inexcusable. Never mind you're going to have to pay a lot more for international shipping in the first place, there's no telling how long it will take a package to get from Poland to the US. Even half-finished, you're not going to get this costume on time. You stated originally that you still owe half, but negotiating a different price based on missing the deadline may not be possible, if she's expecting the other half despite missing your deadline and then some.

Unfortunately, since this is international, you may have little to no recourse if you want to either re-negotiate or get your money back. You may be out $60, sorry. You can only hope that she's not mean or a scammer and will apologize and refund your money so you can get the costume done in time. Clearly, she's not running a business, just taking commissions on the side, so your costume is not as important to her as her real life. It's an unfortunate drawback of commissioning from someone who has a lot of real life to attend to - commissions are easy to push to the side.
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Unread 02-21-2013, 07:54 PM   #7
RitsukaUzumaki
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It only upset me that she left for a week with out telling mebecause she had promised me pictures and it was already much past my deadline...

This is just awful.. She seems really great and all with her costume making skills and being very nice, but terrible with communications and keeping a deadline, also bad with WIP pictures and knowing what is going on in the situation.
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Madara(undicided), Naruto(shippuden), Menma,
and Abigail "Misty" Briarton.
Possible 2014 cosplays: Scootaloo
Commissions I'm waiting on: Secret 2014 cosplay.

Youtube:
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Unread 02-22-2013, 03:00 AM   #8
DreaM HunteR
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Hi, I know it's all about me but again - I sent you pictures, I thought you get all of them not only the one you resent me... I had holidays now... You haven't replied for about a week when I sent you photos and then I go on holidays again (sorry, but that's true...), I was offline and I couldn't reply your emails nor PMs.
Now I can so please don't worry, let's solve this because I don't want you to feel scammed.

I'm terribly sorry, I'll send you all photos today...
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Unread 02-22-2013, 04:06 AM   #9
RitsukaUzumaki
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Quote:
Originally Posted by DreaM HunteR View Post
Hi, I know it's all about me but again - I sent you pictures, I thought you get all of them not only the one you resent me... I had holidays now... You haven't replied for about a week when I sent you photos and then I go on holidays again (sorry, but that's true...), I was offline and I couldn't reply your emails nor PMs.
Now I can so please don't worry, let's solve this because I don't want you to feel scammed.

I'm terribly sorry, I'll send you all photos today...
I just emailed you, didn't see that you replied to this.


I understand that you have Holidays, it's just that it's been a month since my deadline and the convention I planned on wearing it for was last weekend. So I have to plan on using it at my next convention and push back my other cosplays.(Which isn't too much of a big deal.)

I just thought that you might be trying to avoid contacting me since a most scammers do that.
But we'll work this out through email. Remember I wasn't trying to cause you problems, I just get worried when i don't hear back from my commissioners for long periods of time.(I'm pretty poor so getting scammed is one of my greatest fears on cosplay.com)
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2014 Conventions:
Sac-Anime Winter

2014 Cosplay Plans:
Madara(undicided), Naruto(shippuden), Menma,
and Abigail "Misty" Briarton.
Possible 2014 cosplays: Scootaloo
Commissions I'm waiting on: Secret 2014 cosplay.

Youtube:
http://www.youtube.com/user/phantomleafpro
DeviantART:
http://ritsukauzumaki.deviantart.com/
http://phantomleafpro.deviantart.com/
FaceBook:
https://www.facebook.com/RitsukaUzumaki
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