I have never had a problem ordering from them until I tried to commission something. I asked for the costume and shoes for this character (http://moe.animecharactersdatabase.c...bari_Ginza.gif
) The shoes only fit if I'm not wearing socks, and they're tight. The corset was flimsy and way too big in the bust, though I gave them my measurements. The biker suit didn't stay up on my shoulders, so I have the whole costume attached to a nude camisole so I can wear it (because it was over $300 and custom so I'm not going to get rid of it)
I have ordered other items that were not commissioned (but were still custom measurements) and they were great.
Overall, their stock items are great, but stay away from their commissions, especially if the clothing is tight.