I have bought from them before! I asked them to do something they didn't normally do, which was to only give me a piece from a cosplay package. While they told me it wasn't their usual policy, they were extremely nice and went ahead and accepted my request, gave me a fair price, an option to do expedited shipping, and before I knew it, the package was at my door! I'm very happy with the quality and customer service. They emailed me updates and answered any questions I had. If you're still worried, you can email them and ask for Joy. She's the one I sent like 16 emails back and forth with. Good luck!
Pearl (Steven Universe)
Captain Amelia (Treasure Planet)
Mako Mankanshoku (Two-Star) (Kill la Kill)
Izuru Kamukura (SDR2)
Next con: Holiday Matsuri?
Bringing: Mami Tomoe, Mako Mankanshoku, Sonia Nevermind, Hajime Hinata