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Unread 07-28-2014, 03:33 PM   #1
WeskerFanGirl
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Has anyone else commissioned from Visenya recently?

I commissioned her a few months ago for a costume for Otakon. I commissioned a dress and accessories and she offered to make the wig and harp too, so I agreed. No status updates unless I asked first and sometimes she didn't reply until I sent a second message, and absolutely no progress pictures. I let her know my convention was coming up and she sent me a package along with a tracking number. I thought it strange since I'd never seen any progress shots of my costume.

The package arrived by UPS a little while ago and well...it's not my commission. There's a hat, a corset, and boots, along with some other parts. Not familiar with what series it's from.

I went ahead and sent her a reply letting her know this isn't what I commissioned her for. Not really expecting a reply.

I can show post pictures of the costume that arrived. Just curious if anyone else has commissioned with her recently in case this turns out to be someone else's commission.
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Unread 08-08-2014, 10:39 AM   #2
DragonGirl007
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Oh geez! How the hell did she send you someone else's commission?! That doesn't even make sense. I think you need to get a refund ASAP because this just reeks of scamming.
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Unread 08-10-2014, 10:06 AM   #3
Star Schnauzer
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Quote:
Originally Posted by DragonGirl007 View Post
Oh geez! How the hell did she send you someone else's commission?! That doesn't even make sense. I think you need to get a refund ASAP because this just reeks of scamming.

Hope you can get a refund or the item you ordered. I had a mask commissioned by another person and it was delivered damaged. I tried to either get the money back or a new mask. The commissioner would make me a new mask if I paid for another..WTF! Anyway I went to paypal and they didn't help...$160 down the drain...
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Unread 08-20-2014, 08:11 PM   #4
Korinnies
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Quote:
Originally Posted by Star Schnauzer View Post
Hope you can get a refund or the item you ordered. I had a mask commissioned by another person and it was delivered damaged. I tried to either get the money back or a new mask. The commissioner would make me a new mask if I paid for another..WTF! Anyway I went to paypal and they didn't help...$160 down the drain...
If the item is damaged in transit you need to open a claim with USPS or UPS or whatever company the item was sent through. You fill out the form online and you should take photos of the damage and upload it along with the form. You can supply them with a transaction number from Paypal and the shipping service will send you a check in the mail. This is why you have to make sure that your packages are ALWAYS insured. ^^
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