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Unread 12-10-2011, 12:55 AM   #46666
Axelai
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Man. I need to be honest. Arda's customer service is HORRID. My friend emailed and asked about shipping, and they were downright degrading. Just like my own past experience = n =

She asked if there was a cheaper shipping option, and they said "If the wig is over 13 ounces we can't send it first class. :/"

Was the emote REALLY necessary?

Seriously. Their wigs are gorgeous but the people who run it are assholes.
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Unread 12-10-2011, 01:04 AM   #46667
Shana05
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Uhh... I don't really see how a little emotecon is anything to get worked up about. When I bought from them they gave me great service.
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Unread 12-10-2011, 01:05 AM   #46668
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Quote:
Originally Posted by Axelai View Post
Man. I need to be honest. Arda's customer service is HORRID. My friend emailed and asked about shipping, and they were downright degrading. Just like my own past experience = n =

She asked if there was a cheaper shipping option, and they said "If the wig is over 13 ounces we can't send it first class. :/"

Was the emote REALLY necessary?

Seriously. Their wigs are gorgeous but the people who run it are assholes.
I had a similar experience where I had sent an email to them asking them questions. When I didn't get a response, I sent (an admittedly angry) email to them. Their response to me was a bit rude, in all honesty. After complaining on the cosplay.com forum though (in this thread!) I was sent an apology by another staff member.

SO in my opinion, some of the employees can be a little out of hand, while some of them are very friendly and helpful.
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Unread 12-10-2011, 01:11 AM   #46669
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Quote:
Originally Posted by Shana05 View Post
Uhh... I don't really see how a little emotecon is anything to get worked up about. When I bought from them they gave me great service.
Its more that it was pretty rude. Like, the emoticon was really not necessarily. That + how they treated me previously is really making me not want to buy their wigs.

Quote:
Originally Posted by Pudding-chan View Post
I had a similar experience where I had sent an email to them asking them questions. When I didn't get a response, I sent (an admittedly angry) email to them. Their response to me was a bit rude, in all honesty. After complaining on the cosplay.com forum though (in this thread!) I was sent an apology by another staff member.

SO in my opinion, some of the employees can be a little out of hand, while some of them are very friendly and helpful.
Yeah, I had one employee help me once who was very very nice.

Only after I complained that the other employee was bitching me out, though. If anyone remembers that hooplah from here XD Its cool you got an apology, though. I never did 8I Be nice if I did.
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Unread 12-10-2011, 01:14 AM   #46670
Shana05
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Still not seeing it as rude. I've always seen that emoticon mean things like "sorry." Yeah, it's not necessary but just because something is unnecessary doesn't make it rude.
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Unread 12-10-2011, 01:22 AM   #46671
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Definitely not in the hype for Arda's Greatest Sale since it mostly sucks. I'll just stick with my favorite eBay shops and wait till the nest sale. Here's hoping for at least 20% since the last one was 10% off.

I have two finals tomorrow, one on Monday, then one on Thursday and I can go home to my lovely sewing machine! I just got some fabric in the mail to make a cybergoth shrug [not cosplay] but I'm going to try to finish up my Gimmy inspired jacket within a week. That thing's been tough, especially the pattern drafting since it was my first time. :I BUT It's almost done and I've only spent about twenty or so hours on it! \o\
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Unread 12-10-2011, 05:11 AM   #46672
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Urrrgh I just want to go fabric shopping again soon ;_;
My boyfriend suggested we go looking for fabric on the 23rd if we have the time, otherwise I will just have to wait until January - which would actually be fine because usually in January two things happen: There's a sale in my favourite fabric shop, I get money from my grandparents aaaand this year I also get money from the state because I go to high school/college. I love being 18
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Unread 12-10-2011, 06:37 AM   #46673
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Eh. I know the sale's not huge, but with the number of wigs I ordered, the sale covered shipping and then some. So while I didn't buy all the wigs I wanted to, I still got the ones I was going to buy immediately anyway for less than they cost normally. c:

Ordered most of what I needed for Trickster!Fem!Dave after a friend managed to find a store that had the shirt with long sleeves. Now jut to wait for everything to arrive so I can finish up the smaller details and be done~
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Unread 12-10-2011, 09:53 AM   #46674
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I just finished Special A <3 I'm cosplaying Hikari. Most definetly. It needs more cosplays <3
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Unread 12-10-2011, 10:01 AM   #46675
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I'm still amused by something that happened last night. my friend and I had to walk to the gas station to pick up a bottle of soda after a cosplay meeting and I walked out completely forgetting that I was dressed as Kohaku from Grand Guignol orchestra. My scar was drawn on a little bit better than in that picture, but I was still very surprised when two elderly men at the gas station were concerned it was real. XD

My friend was laughing her head off though.
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Unread 12-10-2011, 11:55 AM   #46676
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Currently attempting to curl a wig, I wonder how this will turn out when I'm done o__o;

EDIT: Well, the curls turned out so so, I might curl the wig a little more at some point, but I styled the bangs too, and well, I don't know if I like them or if I hate them, so if anyone wants to come with feedback it'd be highly appreciated~
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Last edited by Anmanda : 12-10-2011 at 12:47 PM.
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Unread 12-10-2011, 12:36 PM   #46677
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Right now, I'm really irritated that I won't be able to any proper cosplay until after Chirstmas at the very earliest.
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Unread 12-10-2011, 12:51 PM   #46678
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Quote:
Originally Posted by Shana05 View Post
Still not seeing it as rude. I've always seen that emoticon mean things like "sorry." Yeah, it's not necessary but just because something is unnecessary doesn't make it rude.
I guess it's a question of professionalism to me, if I were answering emails as a business person I wouldn't be using emotes and internet slang because, bottom line, it's not professional....

And I also purchased my wig and wefts, let's hope I don't have to deal with customer service period so I can just get my wigs =3
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Unread 12-10-2011, 12:54 PM   #46679
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Pink wig, you're beautiful <3
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Unread 12-10-2011, 01:26 PM   #46680
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Originally Posted by LoliLovely View Post
Pink wig, you're beautiful <3
I long for the beauty of a new wig Dx
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Originally Posted by Lithium Flower View Post
Once upon an evening dreary, while I lurked weak and weary,
Over many a quaint and curious volume of forgotten posts,
While I nodded, nearly napping, suddenly there came a bitching,
As of some one gently pitching, bitching at my chamber door.
`'Tis JasonTerror,' I muttered, `bitching at my chamber door -
Only this, and nothing more.'
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