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Unread 03-25-2015, 10:36 AM   #1
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I had the worst cosplay commission experience with Jessica LG aka Jessica Lynn Gonzales. I commissioned her to make a Kitty Pryde outfit for my daughter. It came weeks late and missing pieces. It was also too small. When I complained, she did nothing but act rude and blame others for her mistake. Being a business owner myself, I do not just blame others. I apologize to my customer and make it right. She did none of that. And I caught her in a few lies along the way. I demanded a refund and she finally agreed.

I sent it back. She refused.

I sent it again. She refused.

After I sent it a third time, priority with signature confirmation, she finally signed and accepted. I was told she sold it to another cosplayed. I waited. Nothing. She ignored my emails since October (I returned it in Sept after dragon con).

FINALLY she gets back to me last night. She claims she never got the costume. She also blocked me from Facebook. When I provided proof of her getting the costume, she ignored me, telling me she has a new address and I will never see my refund. I have never dealt with anyone so immature and unprofessional. Beware.
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Unread 03-25-2015, 02:45 PM   #2
Milky Bubbles
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Join Date: Oct 2014
Posts: 251
While I am very sorry that this happened to you, please refrain from using someone's full, real name in a Forum post.

Thank you for posting about your experience, though, hopefully others will learn to avoid her!
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