Around November 2013 I contacted a commissioner on cosplay.com. I was hoping to get the costume in time for Katsucon (February 2014). First I'd like to say that I do not like the put any kind of pressure on commissioners and I always try to be super polite. (I'm happy just to get a well made costume, even if it's a little late) I paid the commissioner upfront for the dress and accessories ($150) by paypal, and sent them my measurements. Nothing out of the ordinary yet....
I didn't hear anything from them for quite a while, but I chalked it up to Holidays and being busy. I finally worked up the courage to ask them about progress on the costume in early January.
Following is from PMs
Me on January 2 : "Hello, I'd like to check in on the progress of the Zelda dress and accessories. I'd love to see any progress pictures if you have some. Thanks."
Her on January 4: "Ok, understood Ill send you some before 15th January, ok?"
January 15 came and went and I heard nothing.
Me on January 20 : "I haven't heard from you in a while. Is every thing alright? I was hoping to receive the costume in time for Katsucon, but if you need more time it's understandable with the holidays and all, although any progress reports or photos would be much appreciated. Hope to hear from you soon."
Her on January 31: "Hi, Ill send you photos of finished costume on Tuesday, ok ?"
At this point I didn't believe her, but I decided to give her the benefit of the doubt and sent her the following message.
Me on January 31: "Ok, sounds good. How soon can the finished costume be shipped to me?"
Her on January 31: "I can send it even on Wednesday if I got payment. When exactly do you need costume? (date)"
Me on January 31: "If you send it on Wednesday, it should arrive on time....Just let me know shipping cost. Thanks."
The costume never came, and I never even saw any of the supposed progress pictures. I also had two other costumes commissioned at the same time from different commissioners. I got my other two costumes, thank goodness.
At this point I don't expect to get my costume and I can't get my money back since the time frame for a refund with paypal has long passed. To tell the truth, the time to get a refund probably expired before I was even aware that something was wrong, since even some reliable and professional commissioners take over a month to make a costume.
Today I noticed she placed an ad on the marketplace for commissions. I know a lot of commissioners are busy with school and work and just do cosplay on the side, but I'd hate to see anyone else get taken advantage of.