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Unread 04-24-2014, 10:24 AM   #1
msraedelarge
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Exclamation Beware of seller ArtumeMoon

EDIT (5/6/14): I have just received all of the items from the seller (and I let her know so)--better late than never.

----
Just wanted to post this warning so others don’t get scammed by this seller.

Name of Seller: ArtumeMoon (from PayPal transaction: Susan Echard)

Link to ad on Marketplace:

http://www.cosplay.com/marketplace/s...t/67175/cat/14

Links to websites and profile:
http://www.cosplay.com/marketplace/m...php?uid=199058
http://www.cosplay.com/member/199058/
https://www.facebook.com/artemismooncosplay45
http://artemismoon45.deviantart.com

Timeline:
Initial facebook communication: 4/10/14
Money sent: 4/11/14
Item: never shipped

I bought something from her recently, paid her $135 (of course I should have questioned her preferring payment as friends/family via PayPal—I’ve learned my lesson), and she kept saying that she would ship it and she hasn't. She claimed that she was slammed at work and going through personal stuff, even though during the initial back and forth emailing, she was very quick to reply and answer any questions I have. I paid on April 11th and the last communication was me messaging her on 4/23/14. I know she has been active due to her other website pages, but now that she has blocked me on Facebook with no explanation, I cannot see/reach her that way.

Please beware of this seller.
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**Listen, Jet. You said "bell peppers and beef." There's no beef in here. So you wouldn't really call it "bell peppers and beef," now would you?**


Past/ongoing cosplays:
Jubilee - X-Men // Nora Valkyrie - RWBY// Kurenai Yūhi - Naruto // Yui - Angel Beats! // Nyota Uhura - Star Trek: TOS // Kahlan Amnell/Mother Confessor - Sword of Truth/Legend of the Seeker // Black Alice (DC comics)

pondering for 2015:
Lubbock - Akame ga Kiru!

Last edited by msraedelarge : 05-06-2014 at 03:14 PM. Reason: update
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Unread 04-24-2014, 04:07 PM   #2
AdventurerEmily
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Looks like her Facebook page bit the dust. Have you tried contacting her on DeviantArt? She's been active there recently, from what I can tell.

Sorry you lost your money! Hopefully she is just dealing with something and will come through for you.
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Unread 04-24-2014, 04:36 PM   #3
Ayase Shin
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If all else fails maybe she will see this and reply.
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Unread 04-24-2014, 07:30 PM   #4
msraedelarge
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Thank you, I didn't want to jump and assume the worst but things started looking suspicious because she had replied to other comments on her Facebook cosplay page. Anyhow, thank you both for your comments.
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**Listen, Jet. You said "bell peppers and beef." There's no beef in here. So you wouldn't really call it "bell peppers and beef," now would you?**


Past/ongoing cosplays:
Jubilee - X-Men // Nora Valkyrie - RWBY// Kurenai Yūhi - Naruto // Yui - Angel Beats! // Nyota Uhura - Star Trek: TOS // Kahlan Amnell/Mother Confessor - Sword of Truth/Legend of the Seeker // Black Alice (DC comics)

pondering for 2015:
Lubbock - Akame ga Kiru!
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Unread 04-25-2014, 12:30 PM   #5
Nrrd_Grrl
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This same situation happened to me not too long ago, but with a different commissioner. You know you can file a claim/dispute on Paypal's website? If it hasn't been too long you should be able to get your money back. I'm going through the claim/dispute process myself right now, I'll let you know how it turns out.

Last edited by Nrrd_Grrl : 04-30-2014 at 08:21 AM.
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Unread 04-25-2014, 01:58 PM   #6
Nrrd_Grrl
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Have you tried opening a dispute/claim via PayPal? I would definitely do that! I had to do the same thing with my commissioner and I was awarded a full refund today as a matter of fact! Sorry to hear you were scammed.
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Unread 04-25-2014, 10:11 PM   #7
ThakYuki
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Quote:
Originally Posted by Nrrd_Grrl View Post
This same situation happened to me not too long ago, but with a different commissioner. You know you can file a claim/dispute on Paypal's website? If it hasn't been too long you should be able to get your money back. I'm going through the claim/dispute process myself right now, I'll let you know how it turns out.
They have said that the money was sent via friends/family on PayPal, which offers no protection. A claim cannot be filed on this type of transaction.
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Unread 04-25-2014, 11:00 PM   #8
Ayase Shin
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well you can post that ad and the paypal transaction dates in a post on Facebook, Deviant, Tumblr and say that you havent received it yet. but if u paid her on the 11th and its already the 25th and they havent sent it? ridiculious, its a pre-made costume that they were just supposed to ship out the next day after receiving the money! thats good business!
i really dislike people like this, they make other commissioners look bad and make more and more people distrusting of eachother. I hope you can get some attention to this so maybe she will see it and actually do something about it.
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Unread 04-25-2014, 11:25 PM   #9
MaiCosplay
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135 up front..what were her guidlines and if you have it.

Last edited by MaiCosplay : 04-25-2014 at 11:32 PM.
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Unread 04-29-2014, 02:20 PM   #10
msraedelarge
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Quote:
Originally Posted by Nrrd_Grrl View Post
Have you tried opening a dispute/claim via PayPal? I would definitely do that! I had to do the same thing with my commissioner and I was awarded a full refund today as a matter of fact! Sorry to hear you were scammed.
Thank you, yep, I tried and they said because I paid as sending money to friends and family, there cannot be a dispute. Glad you got your money back, though!
__________________
**Listen, Jet. You said "bell peppers and beef." There's no beef in here. So you wouldn't really call it "bell peppers and beef," now would you?**


Past/ongoing cosplays:
Jubilee - X-Men // Nora Valkyrie - RWBY// Kurenai Yūhi - Naruto // Yui - Angel Beats! // Nyota Uhura - Star Trek: TOS // Kahlan Amnell/Mother Confessor - Sword of Truth/Legend of the Seeker // Black Alice (DC comics)

pondering for 2015:
Lubbock - Akame ga Kiru!
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Unread 04-29-2014, 02:22 PM   #11
msraedelarge
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Quote:
Originally Posted by Ayase Shin View Post
well you can post that ad and the paypal transaction dates in a post on Facebook, Deviant, Tumblr and say that you havent received it yet. but if u paid her on the 11th and its already the 25th and they havent sent it? ridiculious, its a pre-made costume that they were just supposed to ship out the next day after receiving the money! thats good business!
i really dislike people like this, they make other commissioners look bad and make more and more people distrusting of eachother. I hope you can get some attention to this so maybe she will see it and actually do something about it.
Yeah, that's what I thought--it's already been made and worn, she just had to box it up and ship it out. Ah well, I have learned my lesson. I've never had this happen before and definitely will not lump all commissioners/sellers into one group due to one instance--I just have to be more careful/smarter about the payment thing in the future. Thanks again for your encouraging words!
__________________
**Listen, Jet. You said "bell peppers and beef." There's no beef in here. So you wouldn't really call it "bell peppers and beef," now would you?**


Past/ongoing cosplays:
Jubilee - X-Men // Nora Valkyrie - RWBY// Kurenai Yūhi - Naruto // Yui - Angel Beats! // Nyota Uhura - Star Trek: TOS // Kahlan Amnell/Mother Confessor - Sword of Truth/Legend of the Seeker // Black Alice (DC comics)

pondering for 2015:
Lubbock - Akame ga Kiru!
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Unread 04-29-2014, 02:25 PM   #12
msraedelarge
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Quote:
Originally Posted by MaiCosplay View Post
135 up front..what were her guidlines and if you have it.
I was just supposed to send her the money via PayPal then she would ship it. I don't think there were any other guidelines...I still haven't received it. I will definitely be much less casual about it in the future.
__________________
**Listen, Jet. You said "bell peppers and beef." There's no beef in here. So you wouldn't really call it "bell peppers and beef," now would you?**


Past/ongoing cosplays:
Jubilee - X-Men // Nora Valkyrie - RWBY// Kurenai Yūhi - Naruto // Yui - Angel Beats! // Nyota Uhura - Star Trek: TOS // Kahlan Amnell/Mother Confessor - Sword of Truth/Legend of the Seeker // Black Alice (DC comics)

pondering for 2015:
Lubbock - Akame ga Kiru!
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