Originally Posted by Delve
After opening a paypal dispute it got serious and I even got a phone call and she apologized for not placing insurance on the item she said its only done on items valued $200 and that I should have requested insurance--wtf. I told her I would close it once I get a new tracking #.
Well, her saying that about her products isn't too far fetched, there are quite a few commissioners that won't automatically put insurance on something if it's below a certain price range.
Sometimes you'll get lucky and get someone super nice that puts insurance on everything but it's always good just to ask about all of that up front when shipping comes into play.
Regardless, I hate that this happened to you.
I don't really know why someone would feel the need to steal a package that doesn't even belong to them...
I wonder how they felt when they opened it and realized that it was just a costume and not really something they can truly make profit from.
I really hope that you find a way to work something out with PayPal.
Your scenario is actually the first I've heard where your package was stolen versus just not showing up at all.
Keep us updated!